Privacy and cookies policy – Fashion Redesign

Introduction

Fashion Redesign (“We”) are committed to protecting and respecting your privacy in accordance with Regulation (EU) 2016/679 of April 27, 2016 on Data Protection within the EU.

This privacy notice explains in detail the types of personal data we may collect about you when you interact with us. It also explains how we store and process that data and how we keep it secure.

Please note the terms and conditions of our website in relation to your personal data and how we will process it.

You can contact the data protection officer by email at infofashionredesign@gmail.com

About us

Fashion Redesign is a consulting project for companies and individuals based in Palma de Mallorca (Balearic Islands). Our goal is to provide business and educational consulting on conscious fashion consumption.

When we collect your personal data

We collect your personal data:

When you interact with us in person, through correspondence, by telephone, on social media or through our website;
When you subscribe to our newsletter;
When you contact us by any means with queries, complaints, etc.
When you comment or review our posts;
When filling out forms, questionnaires and other data collection processes.

Information we may store and collect about you

We may collect and process the following data about you:

Name, phone number, title, and email address, as well as your company name and contact information.
Opinions, comments and questions received from you.
Communications and activities related to the service, such as meetings, phone calls, documents, emails and social networks.
When you contact us through correspondence, by telephone, through social networks, through our website.
We use cookies and web beacons (“Website Navigational Information”) to collect information as you navigate through the Company’s websites. Browsing information includes standard data from your browser, such as your browser type and language, your Internet Protocol (“IP”) address, and actions you take on the Company Websites, such as the web pages visited and the links you have clicked on.
Our website uses cookies to distinguish you from other users. A cookie is a small file of letters and numbers that we place on your computer if you agree. These cookies allow us to distinguish you from other users of our website, which helps us offer you a better experience when you browse our website and allows us to improve.
From our websites we may collect IP addresses, actions taken on this site, as well as traffic data, location data, weblogs, other communication data, whether necessary for our own billing purposes or otherwise, and the resources accessed.
Information that you provide when filling out forms on our websites. This includes information provided at the time of requesting additional products or services from us. We may also ask you for information when you tell us about a problem with our site.
Your social media username, if you interact with us through those channels, to help us respond to your comments, questions or opinions.
If you upload photos or videos, and/or add messages and/or comments to our social media sites, the information can be read by anyone with access to these sites and is used for purposes over which Fashion Redesign or you have no control. Therefore, Fashion Redesign is not responsible for any information you submit to these social media sites.

How we process your personal data

We collect and use personal data for our customer service and marketing. We also collect data about suppliers, collaborating individuals and companies, partners and people seeking employment or working at our company.

We may use your information for the following purposes:

Comply with our legal obligations. We may retain your data for a reasonable period of time to fulfill our contractual obligations.
To carry out our obligations arising from any contract entered into between you and us.
The ‘cookies’ we use on our website are ‘analytics cookies’ that allow us to recognize and count the number of visitors to our website and analyze how they move around the website when they use it. This helps us to improve the way our website works, for example by making sure that users find what they are looking for easily.
This information is used to make the websites work more efficiently, as well as to provide business and marketing information to Fashion Redesign, and to collect personal data such as browser type and operating system, referring page, path through of the site, ISP domain, etc, in order to understand how visitors use a website. Cookies and similar technologies help us adapt our website to your personal needs, as well as detect and prevent security threats and abuse. Used alone, cookies and web beacons do not identify you personally.
To ensure that content from our site is presented in the most effective manner for you and your computer.
To notify you of changes to our service.
If you are already a client, we may contact you by electronic means (email or SMS) to inform you about new and other similar consulting services that you have already contracted with us, also about courses, products and other news related to our services.
To send you marketing communications which may include information about collection launches, events and promotions.
To send you information about the products and services that you have contracted from us.
Follow up on requests received (customer service, emails, phone calls or social networks).
Contact you to conduct surveys about your opinion about our products and services.
All information you provide to us is stored on the Google Drive server. For more information on how your information is stored, click here.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share it with anyone.
You can choose stop receiving such communications or offers about our products and services, let us know your wishes by sending us an email to infofashionredesign@gmail.com

Our legal basis for collecting personal data

The collection of personal data is based on the services agreed between you and Fashion Redesign for the purchase of any of our services. We use personal data to fulfill our obligations related to these agreements with our customers, partners, suppliers, individuals and collaborating companies.
Collection of personal data based on a legal obligation. If we are required by law, we may need to collect and process your data.
In specific situations, we need your data to pursue our legitimate interests in a way that could reasonably be expected as part of the management of our business and that does not materially affect your rights, freedom or interest.
For example, if you are subscribed to our newsletter, we may send you sales packages when we launch new projects.
Collection of personal data based on consents. In certain situations, we may collect and process your data with your consent. For example, when you give us your consent to receive our newsletters. Individual consents will always be stored and documented in our systems.
You can choose to withdraw your consent and not want us to send you more information and stop receiving such communications or offers about our products and services, please let us know by sending us an email to infofashionredesign@gmail.com

Conservation period of your Personal Data

We will not retain your information for longer than is necessary to fulfill the purpose for which the personal data was collected. This will be for as long as reasonably necessary, except for certain cases in which the law requires us to retain your data for a maximum legal period:

To meet minimum regulatory conservation requirements.
To comply with our contractual obligations and rights in relation to the information in question.
To respond to your queries or resolve potential problems;
To address any legal claim/complaint;
For our legal and tax obligations;
At the end of that retention period, your personal data will be deleted or anonymized (so that it can no longer be associated with you) for statistical or research purposes.

Protection of your personal data

Data security is very important to us and we understand how important it is to you. Therefore, we will treat your data with great care.
Fashion Redesign has taken the necessary measures to ensure the security of this data. The data collected from ordering clients will be kept in a file for internal use and the provision of main and complementary services, such as the sending of information and publications related to the purpose of these General Conditions.
infofashionredesign@gmail.com is the data controller and operates this website as https://fashion-redesign.com/
Any person has the right to exercise the rights of access, rectification, cancellation and opposition regulated by the Law.

Your rights over your personal data

You have the following rights regarding your personal data:
1. The right to request a copy of your personal data that Fashion Redesign holds about you.
2. The right to request that Fashion Redesign corrects your personal data if it is inaccurate or out of date.
If you receive our newsletter, you can update your user profile by sending an email to infofashionredesign@gmail.com
Right to request the deletion of your personal data when it is no longer necessary for Fashion Redesign to retain it.
Right to withdraw your consent for treatment at any time. For example, your consent to receive newsletters.
If you wish to withdraw your consent to receive newsletters, please use the unsubscribe link included in the footer of our communications. Please note that you may continue to receive system messages and administrative communications from Fashion Redesign, such as order confirmations, system messages, and notifications about your account activities.
Right to request the limitation of the processing of your data in the event of a dispute regarding the accuracy or processing of your personal data.
Where we are processing your personal data on the basis of our legitimate interest, you can ask us to stop doing so for reasons relating to your individual situation. In that case, we must do so, unless we consider that we have a compelling legitimate reason to continue processing your personal data.
To protect the confidentiality of your information, we will ask you to verify your identity before proceeding with any request you make to us under this Privacy Notice. If you have authorized a third party to submit a request on your behalf, we will ask them to demonstrate that they have your permission to act.
Any queries regarding your privacy rights should be sent to infofashionredesign@gmail.com

Share data with third parties

We do not share, sell, rent or trade your information with third parties without your consent, except as follows:

Required by law or at the request of judicial enforcement.
Personal assistance within our organization that is subcontracted or not, such as: invoicing company, accountants or company secretary.
Credit card companies and PayPal payment platforms authorized on our website to guarantee payment for our services or refund in accordance with our terms and conditions.
If we are under a duty to disclose or share your personal data to comply with any legal obligation, or to enforce or apply our terms of use and other agreements; or to protect the rights, property or safety of our customers or others. This includes sharing information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
If required by law.
We will disclose your personal information if required to do so by law or if, as a company, we reasonably believe that disclosure is necessary to protect the rights of our company and/or to comply with a judicial proceeding, court order or legal process. However, we will do our best to ensure that your privacy rights continue to be protected.
Use of subcontractors (processors and sub-processors).
We may use subcontractors to process personal data on our behalf, we are responsible for ensuring that they commit to this Privacy Policy and applicable data protection legislation by signing a Data Processing Agreement.

Data transferred outside the EEA

The data we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). They may also be processed by staff operating outside the EEA who work for us or one of our suppliers. Such personnel may be involved, among other things, in the execution of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storage or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us will be stored on our secure servers. All payment transactions are encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask that you do not share your password with anyone.

Changes to our privacy policy

Fashion Redesign reserves the right to modify this Privacy Statement at any time. The applicable version will always be found on our websites. We encourage you to review this Privacy Statement from time to time to ensure that you are happy with any changes.
If we make changes that materially alter our privacy practices, we will notify you by email or post a notice on our website before the change takes effect.

Your right to complain to a supervisory authority

If you are dissatisfied with the way your personal data has been processed, you can first contact infofashionredesign@gmail.com. If you are still dissatisfied, you have the right to contact the Spanish Data Protection Agency (AEPD)
If you reside outside Spain, you have the right to file a complaint with the data protection regulatory body of your country of residence.

Any question

We hope that this Privacy Notice has been useful to you in understanding how we process your personal data and your rights to control it.
If you have any questions that we have not answered, please contact our Data Protection Officer who will be happy to help you:

Email us at infofashionredesign@gmail.com

Fashion Redesign trademark

Fashion Redesign is a trademark registered with the United Kingdom Intellectual Property Office under the number UK00003578253 under the sole ownership of Adriana Margarita Ruiz Velasquez. Our brand and logo are legally protected and any infringement will be reported, pursued and claimed against anyone.
The information provided in any reports, courses, conferences, symposiums, webinars, presentations, diagrams and contract templates provided by Fashion Redesign are classified as intellectual property of the Fashion Redesign Brand and are intended exclusively for the use of the intended recipient in each matter in particular. Therefore, any content or recommendations provided by Fashion Redesign and authorized personnel during the course of this engagement will be legally privileged and constitute the intellectual property of Fashion Redesign. Any dissemination, distribution, publication or copying of these materials is prohibited without the written consent of Fashion Redesign.
If you require more information, please do not hesitate to contact our data protection officer at infofashionredesign@gmail.com